1. Introduction

Welcome to Houston Luxury Events (houstonluxuryevents.com). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share information when you visit our website, submit an inquiry, request pricing, or use our services.

2. Information We Collect

We collect information that allows us to provide event services, respond to inquiries, manage bookings, and improve your experience on our website:

• Lead & Booking Information: When you fill out a contact form, check availability, or request pricing, we may collect your name, email address, phone number, event date, venue details, event type, guest count, and other details you choose to provide.
• Client Portal Data: If you are a booked client, you may provide additional planning information, music preferences, timeline details, special requests, and service selections through our planning process or secure DJ Event Planner portal.
• Technical Data: We may automatically collect your IP address, browser type, device information, pages visited, time spent on pages, and interaction patterns through tools such as Google Analytics.

3. Cookies and Tracking Statement

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

• What are Cookies? Cookies are small files placed on your device. They help us remember preferences, improve site performance, and understand how visitors use our website.
• Google Analytics: We may use Google Analytics to monitor and analyze website traffic. Google Analytics may use cookies to track and examine the use of our website. You may adjust your browser settings or use available browser tools to limit tracking.
• Functional Cookies: Our lead capture system, client portal, and inquiry forms, including DJ Event Planner, may use cookies or session-based tracking to help forms and portal features function correctly.

4. How We Use Your Data

We use your information to:

• Respond to inquiries and provide quotes.
• Manage event bookings and planning through our CRM.
• Prepare contracts, invoices, proposals, and event details.
• Communicate updates regarding your specific event.
• Analyze website performance to improve user experience.
• Send marketing or promotional communications when applicable.

We do not sell your personal information to third-party websites or companies.

5. Third-Party Service Providers

We may share limited information with trusted third-party providers only as needed to operate our business, manage bookings, improve our website, or provide our services:

• DJ Event Planner: Used to manage lead capture, scheduling, client communication, contracts, planning forms, and booking-related details.
• Google LLC: Used for website analytics, traffic reporting, and performance tracking.
• Payment and Communication Providers: We may use third-party platforms for payments, email communication, forms, or other business operations. These providers may process information according to their own privacy policies.
• Legal Compliance: We may disclose data if required by law, legal process, or if necessary to protect the rights, safety, or property of Houston Luxury Events, our clients, or others.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

• Access/Confirm: Request to see what personal information we have collected about you.
• Correct: Ask us to update or correct inaccurate information.
• Delete: Request that we delete your personal information, subject to certain legal or business obligations.
• Opt-Out: Opt out of promotional communications or adjust your browser settings to refuse cookies.

7. Security

We take the security of your data seriously. While no method of transmission over the internet or method of electronic storage is 100% secure, we strive to use commercially reasonable practices to protect your information.

Our third-party systems, including DJ Event Planner, may use security measures designed to help protect client planning and contact data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means you acknowledge and agree to the updated Privacy Policy.